Our Policy


MONEY BACK GUARANTEE:
Customers wishing to return merchandise for a refund, credit and / or exchange must do so within 30 days from date of purchase. Returns must be shipped prepaid. Sorry, no freight collect packages will be accepted. We appreciate a description of reasons for the return of the merchandise.

OUR WARRANTY:
ShateWheels.com warrants all merchandise against defects in material or workmanship for a period of 90 days from date of purchase unless otherwise stated (lifetime in some cases). This warranty shall not apply to any item where defects have been caused by improper customer assembly, failure by customer to follow instructions, product modification, negligent or improper operation. Defective items must be shipped prepaid.


LIMITATION OF LIABILITY:
ShateWheels.com's liability shall be limited to the repair or replacement of defective products in accordance with ShateWheels.com limited warranty. ShateWheels.com shall not be liable for any incidental, special or consequential damages for breach of any warranty, expressed or implied, directly or indirectly arising out of ShateWheels.com's sale of merchandise, including failure to deliver any merchandise, or arising out of customer's installation or use, whether proper or improper, of the product, separately or in combination with other equipment, or from any other cause.


SHIPPING (U.S. & Canada):
Orders received via fax, phone or internet by 3:00 p.m. Eastern Time (12:00 p.m. Pacific Time) Monday through Thursday and clreared through our credit agency will be shipped next day. Orders received Friday, Saturday, or Sunday will ship the following Monday (except on holidays). Orders requiring a personal check, money order, or bank draft will be shipped upon receipt of funds.
Shipping charges are based on the following rates and are added to your total purchase based on the Order Form shipping method selected.


Canadian customers instead of paying International Shipping Rates will now only pay US Postal Service Rates for Priority mail and will receive shipments by Air Mail.

Shipping Method Total $ Purchases Shipping Rates Transit Time
Regular- US Postal Service Up to $20.00 $4.95 7-10 Days
Regular- US Postal Service From $20.01 to $40.00 $6.25 7-10 Days
Regular- US Postal Service From $40.01 to $60.00 $7.45 7-10 Days
Regular- US Postal Service From $60.01 to $80.00 $8.95 7-10 Days
Regular- US Postal Service From $80.01 to $100.00 $10.25 7-10 Days
Regular- US Postal Service From $100.01 to $120.00 $11.45 7-10 Days
Regular- US Postal Service From $120.01 to $140.00 $12.95 7-10 Days
Regular- US Postal Service From $140.01 to $160.00 $14.25 7-10 Days
Priority- US Postal Service Up to $20.00 $6.45 3-4 Days
Priority- US Postal Service From $20.01 to $40.00 $7.95 3-4 Days
Priority- US Postal Service From $40.01 to $60.00 $9.45 3-4 Days
Priority- US Postal Service From $60.01 to $80.00 $10.95 3-4 Days
Priority- US Postal Service From $80.01 to $100.00 $12.45 3-4 Days
Priority- US Postal Service From $100.01 to $120.00 $13.95 3-4 Days
Priority- US Postal Service From $120.01 to $140.00 $15.45 3-4 Days
Priority- US Postal Service From $140.00 to $160.00 $16.95 3-4 Days
Express- US Postal Service From $1.00 to $25.00 $20.00 Next Day
Express- US Postal Service From $25.01 to $50.00 $23.00 Next Day
Express- US Postal Service From $50.01 to $75.00 $26.00 Next Day
Express- US Postal Service From $75.01 to $100.00 $29.00 Next Day
Express- US Postal Service From $100.01 to $125.00 $34.00 Next Day
Express- US Postal Service From $125.01 to $150.00 $38.00 Next Day
Canada Shipping - US Mail Up to $25.00 $6.45 4-10 Days
Canada Shipping - US Mail From $25.01 to $50.00 $7.95 4-10 Days
Canada Shipping - US Mail From $50.01 to $75.00 $9.45 4-10 Days
Canada Shipping - US Mail From $75.01 to $100.00 $11.95 4-10 Days
Canada Shipping - US Mail From $100.01 to $125.00 $14.45 4-10 Days
Canada Shipping - US Mail From $125.01 to $150.00 $16.95 4-10 Days

INTERNATIONAL ORDERS:
International orders are processed in the same manner as domestic orders above for all methods of payment.


INTERNATIONAL SHIPPING & HANDLING:
Shipping is via courier or postal service, depending on size and weight of package. Online order shipping rates are estimates based on average international shipments. Those rates are added to your order to give you an estimate of the overall cost. ShateWheels.com will apply actual shipping charges to all international destinations. Some courier shipments to international destinations may require a certificate of origin. ShateWheels.com will provide a certificateof origin at no cost.




Camelian Skatewheels
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